WORRY-FREE and BUDGET-FRIENDLY


Washing machine repairs

Keep your laundry appliances running smoothly with DTE's Home Protection Plus appliance repair plans. Our repair plans ensure your washing machine and other appliances are always in top shape.

HPP PLANS COVER ALL YOUR REPAIR NEEDS!

Laundry appliance repair plans starting as low as 79¢ a day

No out-of-pocket cost for service calls, parts or labor

Certified seasoned technicians

24/7 support

No credit card needed

WORRY-FREE and BUDGET-FRIENDLY

Convenience  ($0 Deductible)

$23.95/month I $20 gift card

$23.95/month I $20 gift card

Convenience ($0 Deductible)

Laundry  ($0 Deductible)

$25.95/month I $25 gift card

How It Works

With Home Protection Plus (HPP), you get more than an extended warranty — you gain a peace-of-mind plan that saves you from the surprise of costly breakdowns in heating, cooling, water heater and beyond.

Choose Your Coverage

Select the heating, cooling and appliances you want to protect.

Pick Your Add-ons

Including GreenBacks℠ Cash to provide cash if your appliance can't be repaired or protection for additional appliances.

Complete Your Enrollment

Finalize your selections and complete your enrollment. Prefer to talk? Call us at 800.556.0011. 

You're Covered!

When your appliance breaks down, an expert technician will be at your doorstep without any additional costs for service, parts or labor.

No hot water. Water not hot enough.

Strange noises. Odd-colored water.

What Do You Get With Your HPP Plan?

No out-of-pocket charges for service calls, parts or labor.

Expert repairs done right.

Convenient billing to your DTE Energy statement — no credit card needed.

Peace of mind
knowing your A/C and appliances are covered when they break down.

Join Over 225,000 Satisfied Michiganders With a Trusted Home Protection Plus Plan

R.H. - Roseville

H.B. - Allen Park

V.M. - Clinton Twp.

“Best money I ever spent. Have always been out the next day and have not had to pay for any labor or parts.”

“It’s a wonderful plan! Very impressed with fast service and fully covered repairs.”

“The service was wonderful; the service employee was the best that has ever made a service call to my home. She was very courteous and knowledgeable.”

R.H. - Roseville

“It’s a wonderful plan! Very impressed with fast service and fully covered repairs.”

V.M. - Clinton Twp.

“The service was wonderful; the service employee was the bestthat has ever made a service call to my home. She was very
courteous and knowledgeable.”

H.B. - Allen Park

“Best money I ever spent. Have always been out the next day and have not had to pay for any labor or parts.”

Choose From One of Our
Most Popular Plan Options

Home Protection Plus provides multiple plans to fit your household's needs. Explore additional plan options here.

Platinum

$43.95

per month

$50

Convenience

$23.95

per month

Laundry

$25.95

per month

Ultimate

$35.95

per month

Gift Card

No Deductible

Central A/C

Furnace

Water Heater
(tank-type)

Refrigerator

Range/Oven/Cooktop

Washing Machine

Clothes Dryer

Dishwasher

Chest/Upright Freezer

Microwave

$20

$50

$25

Choose One of Our Most Popular Budget-friendly Plans

Swipe to see more

Home Protection Plus provides multiple plans to fit your household's needs. Explore additional plan options here. 

How We Stack Up

DTE's HPP repair plans go beyond typical warranty offerings. Discover for yourself key differences and unique benefits of an HPP repair plan compared to the other warranty options. 

Home
Protection Plus

Manufacturer's
Warranty

Covers A/C, water heater, furnace
& appliances

No service call
or diagnostic fee

Replacement options

Local, trusted company

Starts at 15¢/day
per appliance

Home
Protection Plus

Home
Warranty

Covers A/C, water
heater, furnace
& appliances

No service call
or diagnostic fee

Replacement options

Local, trusted company

Starts at 15¢/day
per appliance

How We Stack Up

DTE's HPP repair plans go beyond typical warranty offerings. Discover for yourself key differences and unique benefits of an HPP repair plan compared to the other warranty options. 


Home
Warranty

Manufacturer's
Warranty

Home Protection Plus

Covers A/C, water heater,
furnace & appliances

No service call
or diagnostic fee

Local, trusted
company

Replacement options

Starts at 15¢/day per appliance

FAQs

When did DTE Energy start offering services for heating, cooling and appliance repairs?

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The Home Protection Plus program began in the late ′80s and is available to DTE customers throughout the state of Michigan. There are over 225,000 HPP customers in the state, and we made over 180,000 repairs just last year. In fact, Home Protection Plus is the only utility-based repair program in the state that saves our customers hundreds, even thousands, of dollars every year.

If I am in the program and I have a repair done, will my utility bill go up? 

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NO. The Home Protection Plus program is an unregulated program operated by DTE. HPP does not use utility information or customer data to market the program, and program enrollment has no effect whatsoever on your electric or natural gas utility bill or delivery.

What happens if a covered heating unit, cooling system or appliance in my plan cannot be repaired? Is it replaced?

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If an appliance cannot be repaired and you have not added GreenBacks Cash, then you would need to replace the appliance. The GreenBacks Cash and Water Heater Replacement add-ons help cover the cost of replacing an appliance when repairs aren’t possible.

If I have GreenBacksSM Cash and an appliance can’t be repaired, how much will I be reimbursed?

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Reimbursement amounts vary by appliance — click here to review the amount you will receive, which you can use for any brand or type of replacement you choose. GreenBacks Cash reimbursement applies only to the appliances that are covered under your plan and is limited to a total of $2,500 per year.

Will enrolling in Home Protection Plus interfere with my current DTE payment plan?

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The charge for the plan you select will appear on the same account and billing statement as your utility bill. If you are on a payment plan, such as the BudgetWise Bill or Low-Income Self-Sufficiency Plan (LSP), you must make your plan payment, including your Home Protection Plus payment, by the due date on your billing statement. If you do not make the full payment by the due date, the amount you pay will go toward your utility balance.

Can I make a claim for service right away?

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For all protection plans and the air conditioning add-on, your coverage will begin 15 days after enrollment. For GreenBacks Cash protection, coverage begins 30 days after enrollment. For the Water Heater Replacement add-on, your coverage will begin 90 days after enrollment.

Where can I learn more about what’s covered in the program?

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Can I enroll in Home Protection Plus if my gas or electric is with another provider?

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Yes. If you get an electric or natural gas utility bill from DTE, you can get repair coverage through Home Protection Plus.

Don't Let Appliance Breakdowns Disrupt Your Life!

Join over 225,000 satisfied Michiganders who enjoy worry-free repairs with DTE's Home Protection Plus. Sign up today and ensure your laundry room stays stress-free and fully functional.

Copyright © 2024 DTE. All rights reserved.

Choose your plan and get up to $50* in gift cards. Once we receive your order and your coverage is confirmed, you’ll receive a confirmation letter. In a separate mailing, we’ll send you an invitation to choose a gift card worth up to $50* from more than 30 brands!

Terms & Conditions

Terms and Conditions apply to all plan coverages. Appliances must be in good working order at the time of enrollment. Coverage details as well as Terms and Conditions can be found at HPPservices.com/TermsConditions. The Michigan Public Service Commission does not regulate the Home Protection Plus program. Repair service programs may be available from other providers. By signing up for Home Protection Plus repair coverage, you are not switching your electric or natural gas utility and service. Your regulated utility rates and the conditions of your service are not affected by activation of Home Protection Plus or by your decision to use the services of another repair service provider

 This offer is limited to one gift card per enrollment. Gift card incentives are for new registrations only. Plans are not available in all areas. Gift cards are awarded based on plan type: $50 for Whole Home, Whole Home Deductible, Platinum and Ultimate Plans; $25 for Core Plus, Kitchen, Laundry, Plumbing and Plumbing Deductible; $20 for Convenience, Core and Core Deductible; $15 for Basic; $10 for Electric Line Protection, SmartGuard A/C, SmartGuard Furnace and SmartGuard Combo. For gift card promotion, a minimum of 90 days of continuous enrollment in the Home Protection Plus program is required. A gift card is available only with a new Home Protection Plus plan activation. Allow up to 12 weeks for gift card processing. The listed merchants are in no way affiliated with DTE Energy or Home Protection Plus, nor are the listed merchants considered sponsors or cosponsors of this program. Uses of merchant names and/or logos are by permission of each respective merchant, and all trademarks are the property of their respective owners. Terms and conditions apply to gift cards/certificates. Please see the merchant gift card/certificate for additional terms and conditions, which are subject to change at the merchant’s sole discretion. Merchants are not liable for any actual or alleged claims about this offer. All logos are registered trademarks. All rights reserved. You must be 18 years of age or older to participate. A U.S. address is required for delivery. Other restrictions may apply. Please visit the following website for additional participating gift card brand disclaimers: DTEHPPGCdisclaimers.com.

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 NO CHARGE for the service call, NO CHARGE for covered parts and labor, and NO DEDUCTIBLE” refers to plans without deductibles. For plans with deductibles, including Core and Whole Home deductible plans, offered at a lower monthly premium, a $75 deductible, payable by credit card, is needed when you request a repair.

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Sign up today to claim your gift card worth up to $50!

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